The Ellery ADU Studio Hemet Guarantee
We stand behind every ADU we design, permit, and build in Hemet with a written promise that starts before the first shovel hits dirt. Our 365-Day Done Right Promise means if your finished ADU is not built to the permitted drawings, we make it right - in writing, before your project starts, not as an afterthought when something goes sideways. This applies to every garage conversion, detached unit, and junior ADU we handle in Hemet, from the initial site evaluation through final inspection. We’ve completed 900+ ADUs since 2015, and every single one left with a written price locked in upfront and a documented photo record showing what we found and what we did. No summary of how it felt. Evidence.
What’s Covered
- Workmanship guarantee. Our crews are background-checked, uniformed, and held to the same standard whether we’re converting a garage off Florida Avenue or building a detached unit in the hills above Valle Vista. If the finished work doesn’t match the permitted plans, we fix it under our 365-Day Done Right Promise.
- Parts and material handling. We specify and coordinate prefab and modular systems from Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, Tuff Shed, and James Hardie - and we warranty our installation of these materials. Manufacturer defects are handled through the brand’s own program; our job is making sure what arrives gets installed right the first time.
- Site cleanup and protection. Your property in Hemet doesn’t become our storage yard. We protect existing landscaping, driveways, and hardscaping during construction, and we leave the site broom-clean at substantial completion. The photo record shows the condition before we start and after we finish.
- On-time milestone adherence. We don’t promise magic on permits - Hemet’s Planning Department has its own timeline, and we work within it. What we do guarantee is that we’ll hit our own production milestones once permits issue, with weekly photo updates so you know where things stand without having to drive to the site.
- Honest, locked pricing. Under Haven Standard Clause 1, you get a written price before any work starts. No door-side upsells. No scope creep. No “we found something extra” halfway through. The price at signing is the price at final walkthrough, period.
Our Satisfaction Promise
If something’s not right, here’s exactly what happens. You call (951) 430-0167. A live person answers - no voicemail queue, no callback that never comes. You describe the issue. We schedule a site visit, usually within 48 hours for active projects, and we bring the photo record with us so we’re all looking at the same facts. If we missed something, we fix it. If the finished ADU deviates from the permitted drawings, we make it right under our 365-Day Done Right Promise. This isn’t a favor we do for good customers. It’s a contractual obligation we sign before we start. We’ve been design-build in Hemet since 2015, and we’ve learned that the only way to sleep well is to document everything and stand behind it. Nadia Ellery reviews every complaint personally - not because she enjoys them, but because she needs to know where the system broke so it doesn’t break there again.
Licensed & Insured Backing
Here’s the part nobody wants to think about until they have to. If a worker gets hurt on your property in Hemet, or if something we install fails and damages your main house, who’s paying? Our license and insurance are the real guarantee behind the paperwork. We’re state-licensed and carry the coverage required for residential construction in Riverside County, including workers’ compensation and general liability. That license number appears on every page of our site - verified, not just claimed. The Haven Standard requires it. More practically, it means if we disappear tomorrow, you have recourse through the Contractors State License Board. If we damage something, our insurance handles it, not your homeowner’s policy. The written price, the photo record, the 365-Day Done Right Promise - none of it matters without the financial backing to make you whole if something goes wrong. That’s why we maintain full coverage and why Nadia Ellery keeps our license in good standing personally. It’s not the exciting part of ADU construction, but it’s the part that keeps you from becoming a caution story on a Hemet neighborhood Facebook group.
Free Second Opinion
Already have a written estimate from another ADU builder in Hemet? We’ll review it free. Not to tear it down - to tell you what we see. Missing permit fees, optimistic site-prep assumptions, vague scope language that turns into change orders later. We find this stuff because we’ve written 900+ quotes since 2015, and we’ve seen where the gaps hide. Bring us your estimate. We’ll give you a straight read, no obligation.
What’s Not Covered
We don’t warranty manufacturer defects in prefab or modular units - Abodu, Cover, Dvele, and the others handle their own product warranties. We don’t cover damage from homeowner modifications after final inspection, or from natural events beyond normal construction standards (Hemet’s Santa Ana winds are real, and we engineer for them, but we don’t warranty against tornadoes). We don’t warranty work performed by other contractors before or after our engagement. And we don’t extend the 365-Day Done Right Promise to issues caused by homeowner failure to maintain the unit - gutters that back up because they weren’t cleaned, ventilation filters that were never changed. The promise covers what we built and how we built it. That’s the scope, and we stick to it.
How to Make a Claim
Call (951) 430-0167 anytime. Live person, 24/7. Describe the concern. We’ll pull your project file - permit set, photo record, written scope - and schedule a site visit. For active projects, we aim to be there within 48 hours. For completed projects under the 365-Day Done Right Promise, we typically respond within one week. We’ll assess, photograph, and give you a written plan for resolution. No charge for warranty work. No argument about whether it’s covered. If it’s our fault, we fix it. That’s Haven Standard Clause 5: No Surprises.
Why We Do It This Way
ADUs in Hemet aren’t cheap. A garage conversion typically runs $85,000-$140,000 all-in, drawings through final inspection. A new detached unit can push $250,000 or more depending on size, utilities, and site conditions. At that money, “trust us” doesn’t cut it. You need a written price, a documented record, and a promise with teeth. Nadia Ellery built Ellery ADU Studio this way because she’s seen what happens when design and construction point fingers at each other. Our one-contract model means we’re responsible for the whole chain - design, permitting, build, utilities. No gaps, no excuses. The 365-Day Done Right Promise, the photo record, the upfront written quote - they’re all tools to make sure you know exactly what you’re getting and exactly who’s standing behind it. In Hemet’s ADU market, that’s rarer than it should be. We’re working to change that, one project at a time.
Written by Nadia Ellery, Owner at Ellery ADU Studio Hemet, serving Hemet since 2015.